$25 Dollar Winter Cleaning Special!

Lets take a moment to talk about something that doesn't get thought about very often. Did you know that one of the biggest killers of desktop PCs, Laptops and All in ones is overheating due to dust and blocked vents or heat sinks? If not don't  worry most people don't. In fact why should you. As long as Netflix, Facebook or your favorite games are good to go, watch, post or game on! However, lets take a moment to give our devices a little TLC and give them a chance at a longer operating lifespan.

"So Mr. Tech guy why cant I just blow some air and clean the dust out?"  Great question. The answer is that although a simple can of air can remove visible dust from your vents it also pushes the dust further into the device or damages fans. To do the job right you need to remove all the panels and heat sinks to clean them and reapply sink grease or replace pads. So let talk turkey for a second. Right now Vividlabs is offering a professional cleaning service for only $25!  That's right $25!

This deal is good through the 7th of February!

Best of all these cleanings can be done while you wait! So bring your device in today!

limited time offer:

$25 professional cleaning service!

Let us know what you think! 

Windows 10 Bug with update


As many of us have started the process of upgrading our computers to Microsoft’s latest and greatest operating system ‘Windows 10″. We have encountered some bugs with the upgrade that may leave you staring at a black screen. This can happen either during the original upgrade process or during the latest batch of updates after the upgrade process has completed.

On some computers equipped with SSD’s we have seen the updates install without issues however on computers equipped with standard mechanical hard drives the update process can take a LOT longer to complete.

So far we have found that if you are very patient and let the upgrade complete before turning off or restarting your computer it will most likely finish successfully. If you are not patient with the update process and you turn off or restart your computer during the process you may find that your computer will no longer be able to boot or may be stuck on a black screen.

If you are receiving error codes during your upgrade process such as:





“Error: We couldn’t complete the updates. Undoing changes. Don’t turn off your computer.”

“Error: Failure configuring Windows Updates. Reverting changes.”

“Error: The update isn’t applicable to your computer.”

“Code 0xC1900208 – 0x4000C”

“Code 0xC1900200 – 0x20008”

“Code 0xC1900202 – 0x20008”

“Code 0x80070070 – 0x50011”

“Code 0x80070070 – 0x50012”

“Code 0x80070070 – 0x60000”

Please give us a call at 360-828-1537 for help we are happy to help you with your transition to Windows 10. Remember to be patient during the upgrade process if the computer takes longer then 2-3 hours to complete an update after windows 10 is installed you may have a more serious problem that should be addressed by a professional.

Toshiba A665 base replacement.

The Toshiba A665 is well known and was sold heavily in our area. We have seen many of these units come into the shop with broken bases and damage to hinges do to a design flaw that allows the screws to pull out of the base causing the plastic to break apart and ultimately break the plastic surrounding the hinge.

Broken Right side base Toshiba A665
Broken Left side base Toshiba A665

Luckily for us our supplier carries modified bases for these particular laptops. The new base is metal reinforced over the plastic and allows for stress to be taken off the hinge to prevent this repair from being necessary again. We have found these replacement bases an extremely viable way to fix an otherwise healthy notebook. While we hope you won’t ever have the problem in the first place if you ever do need this repair done on a Toshiba notebook please give us a call or email us for a quote.

20150518_115808_zpsr7mn4brg Metal Reinforced base Toshiba A665

Remember its always better to get the problem resolved as soon as possible. Continuing to use the damaged device will only cause more damage to the top cover, hinges, base and potentially the LCD its self.